Billing Policy
This Billing Policy explains how Mowertec LLC processes payments, verifies orders, and handles billing questions for purchases made on www.mowertec.com. Please read it before placing an order so you know what to expect at checkout.
Accepted Payment Methods
We accept the payment methods displayed at checkout. All payments are processed through secure, encrypted payment providers. Mowertec does not store your full card details on our servers.
All prices on our website are listed in U.S. dollars (USD). Applicable sales tax and shipping charges, if any, are shown at checkout before you confirm your order.
Order Review and Billing Verification
To protect our customers against fraud, we may review orders before they ship. We may ask you to confirm your billing details, contact information, or shipping address. If we cannot verify an order, we may delay or cancel it.
Order Limits and Cancellations
We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders associated with the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.
If we make a change to or cancel an order, we may attempt to notify you via the e-mail address provided at the time the order was made.
Billing Errors and Payment Questions
If you believe you have been charged incorrectly, please contact our support team as soon as possible. Include your order number and a short description of the issue so we can review it quickly.
You can check the progress of an order at any time on our order status page. For general guidance on reviewing and disputing card charges, see the Federal Trade Commission consumer advice page.
Declined or Failed Payments
If your payment is declined, your order will not be completed. This can happen for several reasons, such as incorrect card details, a billing address that does not match your card issuer’s records, or a limit set by your bank.
Please double-check your information and try again, or contact your bank or card issuer for more details. You may also choose another payment method shown at checkout.
Pricing and Typographical Errors
We work hard to keep product prices and descriptions accurate. Occasionally, an item may be listed with an incorrect price or description. If this happens, we may cancel the order or contact you before processing it, and any charge for a cancelled order will be refunded to your original payment method.
Refunds and Returns
Refunds are issued according to our Refund and Returns Policy. Shipping costs and delivery details are covered in our Shipping Policy.
Billing Policy FAQs
When is my payment charged?
Your payment is processed when you place your order at checkout.
Is my payment information secure?
Yes. Payments are handled by secure payment providers, and we do not store full card numbers on our website. See our Privacy Policy for more details.
Where can I read the full terms of my purchase?
This billing policy works together with our Terms of Service, which apply to all orders on our website.
Changes to This Billing Policy
We may update this Billing Policy from time to time to reflect changes in our payment processes or legal requirements. Any changes take effect when they are posted on this page, so we encourage you to review it before each purchase.
Contact Information
📍 Address: 4622 W Cedar Wapsi Rd, Cedar Falls, IA 50613, USA
✆ Phone: +1 (319) 231-2734
✉ Email: contact@mowertec.com
🕐 Business Hours
Mon – Fri: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed